The information of the business hours during the New Year's season

1)Order
　You can order our products everyday and anytime.

2)Shipment
　Orders processed by December 21, 2025 -> We expect to have them ready for shipment by the end of the year.
　Orders processed between December 22, 2025 and January 8, 2026 -> We expect to have them ready for shipment after January 9, 2025.

※There are some possibilities that the way of shipping is different from the above and it takes more time to ship than usual because of the shipping carrier.

3)Contact
　Inquiries processed by 12:00 noon on December 29, 2025 -> We expect to answer them within that day.
　Inquiries processed after the above date -> We expect to answer them on and after January 5, 2026.

※There is a possibility that it takes more time to reply than usual depending on inquiries.

[JST notation]

Thank you for your understanding.

Notice Regarding Temporary Suspension of Orders for the United States

In response to Japan Post Co., Ltd.'s “Temporary Suspension of Acceptance of Mail to the United States Due to Changes in U.S. Customs and Regulations,” our store will temporarily suspend accepting orders destined for the United States.

[JAPAN POST - Temporary Suspension of Acceptance of Mail to the United States Due to Changes in U.S. Customs and Regulations]
https://www.post.japanpost.jp/int/information/2025/0825_01_en.html

While orders for the United States still can be placed , we will cancel them on our end.

We apologize for any inconvenience this may cause and appreciate your understanding.

Delivery delays and suspension

Here are information on delivery delays and suspension.

Depending on the product you ordered, it may be temporarily unshipped due to the impact of the "COVID-19" virus. Please note that even if the shipment on our end is completed, the delivery to customers may be delayed. We thank you for your kind understanding.

For more detailed information, please directly check the JAPAN POST notice below.

[JAPAN POST - Service availability by country]
https://www.post.japanpost.jp/int/information/overview_en.html